1. Introduction
Fiziotracker ( "we","our", or "us" ) respects your privacy and is committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our physiotherapy clinic management platform.
2. Information We Collect
- Account Information: Name, email, phone, and role (admin, doctor, therapist, etc.).
- Patient Data: Demographics, medical history, consultation notes, treatment schedules, and uploaded medical reports.
- Usage Data: IP address, device info, browser type, and interactions with our services.
3. How We Use Your Information
- To provide and improve our services (patient management, scheduling, reporting).
- To communicate with users regarding appointments, updates, or support.
- To comply with legal obligations and secure patient health data.
- To analyze trends and improve workflow efficiency.
4. Data Storage & Security
- Patient records and user accounts are stored securely on MongoDB Atlas and Firebase Cloud Storage with encryption.
- Access is role-based and logged via audit trails.
- We implement HTTPS/TLS for all data in transit.
5. Data Sharing
- We do not sell or rent your data.
- Limited sharing occurs with trusted third parties (e.g., payment gateways, email services, WhatsApp service) to provide core functionalities.
- Any sharing complies with applicable data protection regulations.
6. Your Rights
- You can request access, correction, or deletion of your data.
- You may withdraw consent or deactivate your account at any time.
- For questions, contact: [Insert support email/contact form URL].
7. Children's Privacy
Fiziotracker is not directed at children under 13, and we do not knowingly collect their data.
8. Changes to this Policy
We may update this Privacy Policy periodically. Continued use of Fiziotracker indicates acceptance of the updated terms.